Match Group can pay $14 million to settle claims of misleading enterprise practices

The Federal Commerce Fee introduced that Match Group can pay to settle a criticism about misleading practices. The settlement price might be used to supply redress to injured prospects of Match Group’s relationship providers, which embrace Match.com, Tinder, Hinge, OkCupid, and PlentyOfFish.

The company sued Match Group on a sequence of allegations. Based on the criticism, the relationship service firm had used deceptive advertisements to encourage subscriptions after which made it tough for patrons to cancel these subscriptions. Match Group was additionally accused of locking prospects out of their accounts once they tried to dispute billing costs.

Along with the fee, Match Group has agreed to obviously and conspicuously disclose the phrases of its “six-month assure,” in addition to any circumstances or limitations to these provides. It’s going to additionally supply easy mechanisms for patrons to cancel their subscriptions. Lastly, Match Group is not going to retaliate or take motion towards prospects who file billing disputes, and it will not deny these prospects entry to paid-for providers or items.

Match Group additionally drew scrutiny earlier this 12 months after an investigation claimed that it had stories of sexual assault and made little effort to maintain abusive or harmful customers from rejoining different relationship platforms it owns.